Creating A “We” Firm

      More Partner Income has a great post on law firm failure and success. Here is the nut:

• Successful firms differed from those that failed in that the successful firms had a “we” culture vs. a “me” culture including:
  • Strong brand identity
  • Common vision
  • Consensus-driven
  • Open communication
  • Firm ownership of clients

• Successful law firms paid more attention to the numbers:
  • They planned, measured, held accountable and rewarded.
  • They pay attention to Key Performance Indicators, leverage, productivity, realization, etc.
  • They engage in prompt billing and collections.
  • They reinvest more of their profits in the firm.

• Successful law firms have dedicated management—the number one factor that separated success from failure was the presence of non-lawyer C-level executives like a COO, CMO, and CIO empowered with decision-making authority in their areas.

It is hard to create a "we" firm unless everyone is in the trenches fighting for  common goal.  At our firm, we rally around the motto: "Changing The Way Law Is Practiced."  We challenge ourselves each day to do it better, think outside the box and focus on quality.